99Games Online Private Limited. ("Star Chef", "we" or "us") is providing this Privacy Policy to explain our practices regarding the collection, use and disclosure of all users ("you," "users" or "Data Subjects") information that we receive through our software, games, mobile applications, products , websites (including domains owned, operated or controlled by Star Chef) and services, features, and contests that we may provide to you ("Products") and from third parties. This Privacy Policy does not apply to any third-party websites, products, services or applications, even if they are accessible through our Products.
Before you use or submit any information through or in connection with the Products, please carefully review this Privacy Policy. When you use any of our Products, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. Irrespective of which country you reside in or supply information from, you authorize Star Chef to use your information in India and any other country where Star Chef operates. If you have any concerns about providing data to us or having it used in any manner permitted in this Privacy Policy, you should not use our Products.
We may revise our Privacy Policy at any time and in our sole discretion. The most current version of our Privacy Policy will govern our use of your information and will be posted on our website. If the revision, in our sole discretion, is material, we will send you a notification or post a notice on our website. By continuing to use our Products after those revisions become effective, you agree to be bound by the revised Privacy Policy.
The types of Personal Information we may collect (directly from you or from third-party sources) and our privacy practices depend on the nature of the relationship you have with Star Chef and the requirements of applicable law. We endeavor to collect information only relevant for lawful purposes of Processing.
When you use our mobile applications, we also may collect mobile device information like operating system and hardware type, numbers or codes that are unique to your particular device (such as IDFA or an Android Ad ID), device information, default device language, the location of your device (at a GPS level), and app usage information. This data also may be linked to your other information, including your location data.
In addition to the above, we may need to verify your eligibility and identity in order for you to use some aspects of the Products. For purposes of verification, we may also collect the following personal information from you (for compliance reasons, provision of this information, when requested is a mandatory condition of using certain aspects of the Products):
In addition, if you play our games or access any of our other Products on connected third party applications or connect our Products to any third party applications, including social networks, we may receive certain information about you from the provider of the third party application. The information we receive depends on the Star Chef game you're playing, the third party application, your privacy settings and, if applicable, your friends' privacy settings on that third party application. If you access our Products from a third-party application or connect our Products to a third-party application, you should also read that third-party application's terms of service or privacy policy. If you are unclear about what information a third party application is sharing with us, please go to the third-party application to find out more about their privacy practices.
Star Chef may collect information about you from third-party sources to supplement information provided by you. This supplemental information allows us to verify information that you have provided us and to enhance our ability to provide you with information about our business, products and services. Star Chef's agreements with these third-party sources typically limit how the Company may use this supplemental information.
Anonymized and aggregated information is used for a variety of functions, including the measurement of visitors' interest in and use of various portions or features of the Sites. Anonymized or aggregated information is not Personal Information, and Star Chef may use such information in a number of ways, including internal analysis, analytics and research. We may share this information with Third Parties for our or their purposes in an anonymized or aggregated form that is designed to prevent anyone from identifying you.
Payment information will be used and shared only to effectuate your order and may be stored by a service provider for purposes of future orders. Star Chef requires our service providers to agree in writing to maintain the confidentiality and security of Personal Information they maintain on our behalf and not to use it for any purpose other than the purpose for which Star Chef retained them.
We may disclose information about you: (i) if we are required to do so by law, court order or legal process; (ii) in response to lawful requests by public authorities, including to meet national security or law enforcement requirements; (iii) under the discovery process in litigation; (iv) to enforce Star Chef policies or contracts; (v) to collect amounts owed to Star Chef; (vi) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; (vii) to prevent or stop activity we consider to be illegal, fraudulent or unethical or to address security or technical issues or (viii) in the good faith belief that disclosure is otherwise necessary or advisable. In addition, from time to time, server logs may be reviewed for security purposes - e.g., to detect unauthorized activity. In such cases, server log data containing IP addresses may be shared with law enforcement bodies in order that they may identify users in connection with their investigation of the unauthorized activities.
We reserve the right to disclose or transfer any information we have about you in the event of a proposed or actual purchase, any reorganization, sale, lease, merger, joint venture, assignment, amalgamation or any other type of acquisition, disposal or financing of all or any portion of our business or of any of the business assets or shares (including in connection with any bankruptcy or similar proceeding). Should such an event occur, Star Chef will endeavor to direct the transferee to use Personal Information in a manner that is consistent with this Privacy Policy.
We may share or disclose your information at your direction. This includes sharing or disclosing your information that you post or share through our Products, information in your interaction with friends and other players of our games and information with other services such as social or other media or networking services when you have chosen to allow our Products to interact with those services.
We may engage third-party service providers to work with us to perform certain services in connection with our providing the Products to you, including hosting services, customer service, marketing services, data analysis, payment processing and order fulfillment, and to help us understand, develop, provide and improve the Products that we offer. These third-party service providers may have access to your Personal Information based on our instructions only for the purpose of performing services on our behalf, and are obligated not to disclose or use your Personal Information for any other purpose.
In connection with the development and provision of our Products and in connection with the provision of games of our partners we may partner with third-party developers, publishers and/or licensors, and other business partners to assist us in providing you with our Products for which you provided your information to us. We only share such information with our partners pursuant to an agreement by which our partner is under obligation not to disclose or use such information for any other purpose. If you wish to no longer have your Personal Information used by our partners, you may contact us at support@99games.in and we will facilitate your request to the partner, understanding, however, that if such information is not shared with our partner, it may affect your ability to use or access portions of our Products.
We may share or disclose your non-private, de-identified, aggregated or otherwise non-personal information with third parties, including third-party publishers, advertisers and ad networks, and businesses with which we partner.
We may share information with our affiliated companies that are under common control or ownership with Star Chef.
Information that we collect from our users, including Personal Information, is considered to be a business asset. As a result, if we go out of business or enter bankruptcy or if we are acquired as a result of a transaction such as a merger, acquisition or asset sale, your Personal Information may be disclosed or transferred to the third-party acquirer in connection with the transaction. This Privacy Policy will apply to your information as transferred to the third-party acquirer.
All Personal Information sent or collected by Star Chef may be stored anywhere in the world, including but not limited to, in India, on the cloud, our servers, the servers of our affiliates or the servers of our service providers. By providing information to Star Chef, you consent to the storage of your Personal Information in these locations, which may have privacy protections less stringent than your jurisdiction.
As set out in this Privacy Policy, Star Chef may share Personal Information with our service providers, consultants and affiliates to provide you with a product or service that you have requested or for our and our affiliates' internal business purposes. If you are located outside India and choose to provide your Personal Information to us, we may transfer your Personal Information to India and process it there, and you consent to such transfer and processing in India.
We urge you to exercise care and caution when providing information about yourself (e.g., your in-game character name, your user profile, your communications to other users of our Products in forums, message boards or elsewhere in our Products) that may be publically viewable through our Products to others. We recommend that you not publicly disclose any Personal Information. For example, we recommend that you not use your real name or other information that may be used to personally identify you or contact you as part of your in-game character name or your public posts. Star Chef is not responsible for the activities of other users, our partners or other third parties with whom you choose to provide your Personal Information or otherwise interact and/or the manner in which such information is used by others.
The technical information and usage statistics may be collected through data collection tools, such as cookies, pixel tags, web beacons and log data when you use our Products. We and/or service providers acting on our behalf, such as Google Analytics and/or our third-party advertisers, use "cookies," which are small text files that websites place on your computing device as you browse the Web, or other similar technologies. We may use both session cookies (that last until you close your browser) and persistent cookies (that last until you or your browser delete them). Although most browsers automatically accept cookies, you can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies. Please note, however, that if you do not accept cookies, you may not be able to access all portions or features of our Products. Some third-party developers, publishers and other businesses with which we partner (including third-party advertisers) may also place their own cookies on your browser. A Pixel Tag is an electronic image, often a single pixel that is ordinarily not visible to users and may be associated with cookies on a user's hard drive. Web beacons are small files that allow us to measure the actions of visitors to our Products. We also use log data that we obtain automatically through our servers.
We may use this information that we obtain through cookies, web beacons, log data and similar data collection tools to identify that you have logged in to our Products, help us better understand how you interact with our Products, personalize and improve your Star Chef experience, develop, provide, customize and improve our Products, evaluate the effectiveness and popularity of our Products, track playing habits, help us to determine the effectiveness of marketing and advertising campaigns (including informing us whether you received and opened our email), monitor, analyze and understand trends, and communicate with you about products or services offered by Star Chef and our partners.
We may analyze (and may engage third parties to analyze) this information as we work to improve your Star Chef experience, develop, provide, customize and improve our Products, offer you targeted ad-selection and delivery in order to personalize your user experience by increasing the likelihood that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, and undertake web analytics (i.e., to analyze traffic and other end user activity to improve your experience). We may send push notifications to your mobile device to provide Service updates and other relevant messages. You can manage push notifications from the "options" or "settings" page within the mobile application or through your mobile device's settings page for the mobile application. We may use cookies to monitor aggregate usage and web traffic routing for our Products. We may use a person's IP address to fight spam, malware and identity theft. We also may use the IP address to generate aggregate, non-identifying information about how our Products are being used.
We may keep track of how you interact with links across our Products, including our email notifications, third-party products and services, and other applications. We may use information about links to develop, provide and improve our Products, show you more relevant advertising, communicate with you about products or services offered by Star Chef and our partners, personalize your Star Chef experience and be able to share aggregate click statistics such as how many times a particular link was clicked on.
Unless you explicitly opt-in to permit the use and sharing of your Personal Information regarding the geographic location of your computing device, your location data will only be collected and used anonymously in a form that does not personally identify you. Please note that some location-based services may require your Personal Information for the feature to work as intended.
Third-party service providers, advertisers, such as companies delivering advertisements in our Products, developers and publishers may also use cookies or other technologies, and the practices of such third parties are subject to their own privacy policies. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.
By using our Products, you consent to the use of cookies, web beacons, log data and similar data collection tools by us and our service providers and partners in accordance with this Privacy Policy.
You may request at any time that Star Chef provide confirmation of any Processing, including profiling and its consequences. You have the right to object to profiling at any time; the Processing must cease unless Star Chef has a legal basis that overrides your interests, rights and freedoms.
Where you have consented to Star Chef's Processing of your Personal Information or Sensitive Personal Information ("Sensitive Data"), you may withdraw that consent at any time and opt out. Additionally, before we use Personal Information for any new purpose not originally authorized by you, we will provide information regarding the new purpose and give you the opportunity to opt out.
Prior to disclosing Sensitive Data to a third-party or Processing Sensitive Data for a purpose other than its original purpose or the purpose authorized subsequently by the Data Subject, Star Chef will endeavor to obtain your explicit consent (opt-in). Where obtaining your consent for the Processing of Personal Information is otherwise required by law or contract, Star Chef will comply with the law or contract.
When using Star Chef's online services, Star Chef may collect personally identifiable information ("PII") about individual users' online activities over time and across different websites or online services operated by Star Chef. To use Star Chef's online services, individual users are connected to their specific accounts and, therefore, Star Chef does not respond to Do Not Track ("DNT") signals. Star Chef shares advertising identifiers with third-party advertising partners and may allow third-party advertising partners displaying advertisements on Star Chef's websites and other online platforms to collect PII about individual users' online activities over time and across different websites or online services.
Individuals in the European Economic Area and many other jurisdictions have certain legal rights to obtain confirmation of whether we hold personal data about them, to access personal data we hold about them, and to obtain its correction, update, amendment, or deletion in appropriate circumstances. Individuals in the European Economic Area may seek confirmation regarding whether Star Chef is Processing Personal Information about you, request access to Personal Information, and ask that we correct, amend or delete that information where it is.
Where otherwise permitted by applicable law, you may use any of the methods set out in this Privacy Policy to (i) request confirmation of Processing; (ii) seek access to; (iii) receive (port), including to another controller; (iv) restrict or object to Processing; (v) seek rectification; or (vi) request erasure of Personal Information held about you by Star Chef. Such requests will be processed in line with local laws, including without undue delay and in accordance with any required time frames.
Although Star Chef makes good faith efforts to provide individuals with access to their Personal Information, there may be circumstances in which Star Chef is unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others' privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the individual's privacy in the case in question or where it is commercially proprietary. If Star Chef determines that access should be restricted in any particular instance, we will endeavor to provide you with an explanation of why that determination has been made within any required time frames (approximately one month), a contact point for any further inquiries and any other legally required information. To protect your privacy, Star Chef will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.
We take reasonable administrative, physical and electronic measures to protect your Personal Information. Unfortunately, however, no security system can be 100% secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Accordingly, we cannot guarantee the absolute security of any information
Our Products may contain links to other websites, and may provide access to products, services and applications owned or provided by third parties not affiliated with or controlled by Star Chef. Any information that you provide on or to a third-party website, product, service or application is provided directly to the owner of that website, product, service or application and is subject to that party's privacy policy. We recommend that you carefully review the privacy policies of the websites, products, services and applications that you access. You agree that Star Chef is not responsible for, nor will Star Chef be liable to you or any third-party for, your interaction with such third parties or the information requests initiated by such third parties or the subsequent use, treatment or dissemination of the information you choose to provide to them.
An "Unsubscribe" button will be provided at the top or bottom of marketing-related email communications sent by Star Chef so that you can opt-out. Alternatively, you may unsubscribe at any time by emailing us at support@99games.in. However, we will continue to send transaction-related emails regarding Products or services you have requested.
Star Chef will retain Personal Information for as long as you use our Products or as necessary to fulfill the purpose(s) for which it was collected, provide our products and services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, or based upon such other criteria required to comply with contracts and applicable laws.
The "Information We May Obtain Through Your Use of Our Products" section describes that categories of data we may collect from you, which include, for example account and registration information, name and contact information, alias, demographic and statistical information, financial and transactional information, personal identifiers customer service information, communications with other users, research, survey, or sweepstakes information, information about others, browser and device information and identifiers, connection and usage data, geolocation information, sensory information (such as telemetry and video recordings of gameplay), and questions, comments, or other information you post or share directly with us or within our Products.
The "How We Collect Your Information" section explains the sources from which we collect information about you, including, for example, you, service providers, other users, third party applications, analytics providers, cookies and tracking technologies, survey partners, related entities and affiliates, developer partners, your interaction with us in our social media channels, and marketing partners.
The "How We Use Your Information" section explains how and why we use your information. You can also see the "Legal Bases for Use of Your Information" section for further information on why we collect your information. Generally speaking, we use your information to provide you with the products and services, communicate with you, personalize your experience, secure our services and users, detect and prevent fraud, defend our legal rights, and comply with the law.
The section on "The Information We Share with Third Parties" explains how and with whom we share or disclose your information. We may share information with our related entities and affiliates, service providers, third parties for legal purposes (such as to comply with legal process, enforce our contracts and rights, respond to claims, and protect the rights, property, and safety of Star Chef, our users, and the public), third parties in connection with a corporate transaction, product and marketing partners, and others with your consent.
Please also see our "Social Media and Interest-Based Advertising" and "All Internet Users – Cookies, Pixel Tags, Web Beacons and Aggregate Information" for information on our use of tracking technologies and opt-out choices.
Our Products are not intended for or directed to children under the age of 13, or 16 with respect to EU citizens, unless an EEA member state shall otherwise specify, and we do not knowingly collect personal information (as defined by the United States Children's Online Privacy Protection Act) from children under 13 without legally-valid parental consent. Children under 13 or the age of consent in the applicable jurisdiction, should not use or attempt to use our Products, and if you are under 13, or the age of consent in the applicable jurisdiction, please do not attempt to use our Products or send any information about yourself to us. If you become aware that your child has provided us with personal information without your consent, please contact us at support@99games.in to request that such information be removed from our records. If we learn that we have collected personal information of a child under 13 (or 16 with respect to EU citizens, unless an EEA member state shall otherwise specify), we will take reasonable measures to delete such information from our records.
Please contact us at support@99games.in if you have any questions or comments about our Privacy Policy.
99Games Online Private Limited
1st Floor, Mahalakshmi Towers, Court Road
Udupi- 576101, Karnataka, India
"Agent" means any Third Party that processes Personal Information pursuant to the instructions of, and solely for, Star Chef or to which Star Chef discloses Personal Information for use on its behalf.
"Data Subject" is an identified or identifiable natural person including you or any user of Star Chef's Products.
"Employee" refers to any current, temporary, permanent, prospective or former employee, director, contractor, consultant, worker or retiree of Star Chef or its subsidiaries worldwide.
"Personal Information" is any information relating to an identified or identifiable natural person ("Data Subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
"Process" or "Processing" means any operation or set of operations which is performed upon Personal Information or sets of Personal Information, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
"Sensitive Personal Information" or "Sensitive Data" is a subset of Personal Information, which due to its nature has been classified by law or by policy as deserving additional privacy and security protections. Sensitive Personal Information consists of (a) all government-issued identification numbers (including US Social Security numbers, Canadian Social Insurance numbers, driver's license numbers and passport numbers); (b) Individual financial account numbers (bank account numbers, credit card numbers, and other information if that information would permit access to an Data Subject's financial account); (c) Data Subject medical/health records (e.g., fitness for duty information); (d) Personal Information obtained from a US individual reporting agency and subject to the Fair Credit Reporting Act; and (e) Personal Information regarding EU-residents that is classified as "Special Categories of Data" under EU law, which consists of the following data elements: (1) race, (2) ethnicity, (3) religion or political beliefs, (4) trade union membership, (5) health information or biometric data, (6) sexual orientation or information about the Data Subject's sex life, and (7) information about crimes or alleged crimes committed by the Data Subjects.
"Third party," "Third-Party" "third-party" or "Third Parties" is/are any natural or legal person(s), public authority, agency or body other than the Data Subject, Star Chef or Star Chef's agents.